Client cancellation?

Label 'Dashbord'

DEBENAPS

Last Update setahun yang lalu

In case of cancellation, the client is refunded their deposit by the hotelier, minus:


  • The DEBENAPS platform commission fees,

  • The Stripe transaction fees (credit card payment).

👉 The refund is made directly by the hotelier, as they receive the funds in their own Stripe account. The refund amount is shown in the reservation summary on the dashboard.

Client Cancellation Email

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